Automation and personalization of night radio broadcasting with AI

Client NameSeznam

Client CountryCzech Republic

  • Client typeEnterprise
  • IndustryMarketing & Media
  • Application areasContent, Media & Communications, Data & Analytics / Business Intelligence, Marketing, Sales & Customer Engagement
  • AI technologiesConversational AI (chatbots, voicebots), Large Language Models (LLMs), Natural Language Processing (NLP)
  • Business impactsCustomer Experience & Market Growth, Operational Efficiency & Cost Savings
  • Data typesAudio Data, Textual Data
  • Delivery modelsProduct / Licensed Software, Service / Subscription
  • DeploymentsCloud
  • Key capabilitiesConversational & Language Interaction, Generative Content & Synthetic Data
  • Project stagesInitial Production Deployment
  • Solution formsAPI / Micro-service Interface, Automated Backend Process

Solution Description

Problem description

Seznam needed to automate night radio broadcasting to free up human resources for creating quality content instead of reworking material for radio.

Solution

We developed a system of AI agents that automate the entire broadcasting process. Each agent focuses on a specific task such as playlist creation, news organization, and script writing, all working together for seamless broadcasting.

Main Users of the Solution

Radio operators, content creators

Project timeframe (months)

4-6

Technologies used

Large language models, NLP, text-to-speech models

Additional services

  • Annotation / synthetic data / dataset extension
  • AI model selection and customisation
  • Providing MLOps infrastructure

Implementation

Project Owner on the Client's Side

Head of Innovation / Digital Transformation

Participation on the Client's Side

  • Domain / process experts
  • Project and change management
  • End users

Form of Supplier Involvement

Joint implementation with the client

Operation and Maintenance

Operational Model

Client’s internal team

Needed Competencies on the Client's Side

Data specialists, radio operators

Other Resources or Infrastructure

Cloud infrastructure, vendor support.

Impact and Results

Qualitative Benefits

Automation of night broadcast routines; improved content quality; reduced need for night shifts.

Quantitative Results

Operational costs reduced by up to 60%; possibility to run with a single operator; increased potential for personalization.

Client Feedback

“Broadcast automation has enabled Seznam to advance in innovation and efficiency both operationally and in content quality.”

Lessons Learned and Recommendations

Key Success Factors

Effective task distribution among AI agents, collaboration with the client’s team.

Biggest Challenges

Ensuring sufficient quality of automated scripts, integration into existing processes.

Recommendation for Others

Implement AI to automate repetitive tasks and maximize employee performance on creative projects.

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