Hospital IS: AI-generated summaries of patient records and clinical reports

Client CountryUnited States

  • Client typeEnterprise
  • IndustryHealthcare, Pharma & Biotech
  • Application areasData & Analytics / Business Intelligence, IT, Cybersecurity & Data Infrastructure, Operations & Process Automation
  • AI technologiesGenerative AI, Multimodal AI, Speech Recognition & Synthesis
  • Business impactsEmployee Enablement & Productivity, Operational Efficiency & Cost Savings
  • Data typesAudio Data, Documents / Semi-structured Data, Structured Tabular Data, Textual Data, Time Series
  • Delivery modelsConsulting, Custom Development, Product / Licensed Software
  • DeploymentsCloud
  • Key capabilitiesConversational & Language Interaction, Generative Content & Synthetic Data
  • Project stagesInitial Production Deployment
  • Solution formsAnalysis, Recommendation, or Report, Automated Backend Process, Conversational Interface, Multimodal Interface, Standalone Application, Web Portal / Dashboard

Solution Description

Problem description

Physicians spend an unnecessarily large amount of time searching clinical documents and writing clinical reports into the NIS system, instead of interacting with and caring for the patient. Modern AI technology can significantly automate this problem and create an almost “keyboard-less” system.

Solution

We have developed a Smart EMR module, which (a) automatically generates structured clinical reports from patient-physician conversations, and (b) generates a short summary report from all clinical documents in the system according to the physician’s specialization.

Main Users of the Solution

Doctors, nurses and clinical staff

Project timeframe (months)

12

Technologies used

Composite AI that combines ASR, NLP, LLM, and expert systems.

Additional services

  • AI strategy and roadmap
  • Audit / feasibility study
  • Identification and prioritization of suitable use cases
  • Data collection and pre-processing
  • Annotation / synthetic data / dataset extension
  • AI model selection and customization
  • Compliance / regulation support
  • Continuous maintenance and model retraining

Use of Personal / Regulated Data

Yes

Implementation

Project Owner on the Client's Side

Top Management (C-level)

Participation on the Client's Side

  • Business / Product Owner
  • Domain / Process Experts
  • Data & ML specialists
  • Software & Data Engineering / IT Ops
  • Project and change management
  • Quality, security, compliance
  • End users

Form of Supplier Involvement

Complete implementation

Operation and Maintenance

Operational Model

Joint management

Needed Competencies on the Client's Side

Cloud

Impact and Results

Qualitative Benefits

  • Shorter time for reading and creating documentation (minutes instead of tens of minutes), lower administrative burden.
  • Higher quality and standardization of records (templates, terminology, fewer errors).
  • Faster discharge summaries and smoother handover of care between teams.
  • Better UX for doctors, more time with the patient, lower risk of burnout.

Lessons Learned and Recommendations

Key Success Factors

  • Strong team on both sides
  • Early deployment and feedback from end-users
  • Quality data

Recommendation for Others

Start exploring opportunities for automation and simplification of clinical workflows as soon as possible. Create solutions iteratively from small to large.

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