Improving the Efficiency of City Surveillance with Acoustic Detection

Client NameMěsto Plzeň

Client CountryCzech Republic

  • Client typeOther
  • IndustryDefense & Security
  • Application areasIT, Cybersecurity & Data Infrastructure, Legal, Compliance & Risk, Operations & Process Automation
  • AI technologiesAdvanced Analytics / Data Science, Edge AI / Embedded Systems, Machine Learning, Speech Recognition & Synthesis
  • Business impactsOperational Efficiency & Cost Savings, Risk Reduction & Compliance
  • Data typesAudio Data, Sensor / IoT Data
  • Delivery modelsProduct / Licensed Software
  • DeploymentsEdge or Embedded
  • Key capabilitiesAccessibility, Safety & Human Augmentation, Anomaly, Risk & Fraud Detection
  • Project stagesScaling / Expanded Implementation
  • Solution formsAnalysis, API / Micro-service Interface, Integrated Edge / On-device Solution, Plugin / Extension for an existing system, recommendation or report, Standalone Application

Solution Description

Problem description

The City of Plzeň operates an extensive camera system with more than 300 cameras, which requires high personnel costs and is prone to human operator errors. The main problem was the operators’ workload and the limited ability to identify real incidents in time, reducing surveillance efficiency and increasing costs.

Solution

Acoustic detectors (SED) were deployed to automatically recognize high-risk sound events (e.g., shouting, gunshots, breaking glass). Even when covering only 18% of the camera network, the SEDs managed to detect nearly as many incidents as the entire team of human operators. The solution is fully automated, easily scalable, and integrates into the city’s existing surveillance systems.

Main Users of the Solution

Operators of the city surveillance center, municipal police, security forces.

Project timeframe (months)

6

Technologies used

Convolutional neural networks, edge AI, embedded systems, acoustic analysis, API integration.

Additional services

  • Change support and user training
  • Ongoing maintenance and retraining of the model

Implementation

Project Owner on the Client's Side

Head of functional/operational unit

Participation on the Client's Side

  • Domain / process experts
  • Software & Data Engineering / IT Ops
  • End users

Form of Supplier Involvement

Full implementation

Operation and Maintenance

Operational Model

Regular servicing is provided by the supplier (JALUD Embedded).

Needed Competencies on the Client's Side

Surveillance center operators, IT department technical support.

Other Resources or Infrastructure

Integration into the existing VMS, minimal IT infrastructure increase, low operating costs.

Impact and Results

Qualitative Benefits

Increased efficiency of city surveillance
Reduced operator workload
Timely and reliable incident detection
Enhanced citizen safety without infringing on privacy

Quantitative Results

61 incidents detected acoustically (vs. 89 incidents by human operators)
False alarms reduced: 5% (SED) vs. 34% (video analysis)
Operating costs reduced by up to 95% compared to human operation

Client Feedback

Positive – confirmed high efficiency and cost savings.

Lessons Learned and Recommendations

Key Success Factors

Easy integration into existing infrastructure
Clearly measurable results (false alarms, costs, incidents)
Close cooperation with municipal police

Biggest Challenges

Overcoming initial distrust in AI technologies
Coordination with municipal IT systems

Recommendation for Others

Start with a pilot deployment in a limited part of the infrastructure to clearly demonstrate effectiveness and make it easier to expand to the entire network.

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