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Kanbu.ai

Kanbu.ai was created in response to repeated frustration among clients of the software studio Utima.cz, who were dissatisfied with the AI chatbots available on the market. These often failed in terms of the quality of their responses, the complexity of their deployment, and the sustainability of their operation. The team therefore decided to create their own solution—an assistant that responds correctly, is easy to set up, and really helps. Today, Kanbu.ai is a platform that allows companies to deploy a smart assistant for customer communication in a matter of minutes—without IT intervention. It responds accurately, immediately, and only on the basis of verified data. It reduces support costs and increases customer satisfaction. It is used by companies in e-commerce, education, healthcare, and manufacturing. Thanks to its self-service deployment, it is an ideal solution for SMBs and larger companies alike.

  • Vendor typesProducts & Devices
  • Client typesB2B (enterprises), B2B (startups and SMEs), B2G
  • Business ImpactsCustomer Experience & Market Growth, Customer Product & Service Innovation, Employee Enablement & Productivity, Operational Efficiency & Cost Savings
  • IndustryGovernment & Public Services, Healthcare, Pharma & Biotech, Information & Communication Technologies, Marketing & Media, Retail & E-commerce, Sports, Telecommunications
  • Application areasContent, Media & Communications, Customer Support & Experience, HR, Talent & Knowledge Management, IT, Cybersecurity & Data Infrastructure, Marketing, Sales & Customer Engagement
  • Solutions & Services

    Consulting & Advisory

    AI Strategy & Consulting

    Ready-Made Solutions

    Agents & Frameworks, Assistants & Copilots, SaaS
  • Technical expertises

    Classical AI & Applications

    Customer Intelligence & Personalization, Natural Language Processing (NLP)

    Data & Infrastructure

    Specialized AI Data Platforms & Tools

    Generative AI

    GenAI Application Development

    Human-Centered AI

    Conversational AI (chatbots, voicebots), Human-AI Interaction & UX Design

RAG architecture, AI customer support, real-time AI chat, feed-based AI agent, XML integration, self-service AI onboarding, tone-of-voice adaptation, AI FAQ automation, document-based Q&A, e-commerce AI assistant, AI support cost reduction, structured data ingestion, segment-specific prompts, conversational memory, AI chatbot for SMBs, low-code AI setup, assistant prompt configuration

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